IEEE Workshop on Quality of Experience for Multimedia Communications - QoEMC2012
(in conjunction with IEEE Globecom 2012)
Anaheim, California, Friday December 7, 2012
Sponsored by the Technical Committee on Multimedia Communications of the IEEE Communications Society


It is now widely acknowledged that the adoption of new multi-modal media necessitates mechanisms in order to assess and evaluate perceived multimedia quality. The problem of understanding and enhancing Quality of Experience (QoE) in complex, distributed and diverse environments has been and is continuing to be the subject of intense research investigation. Considerable efforts have been devoted to assessing QoE via objective and/or subjective means for new and emerging multimedia services (e.g. IPTV, 3DTV, multi-party media conferencing) over modern fixed/mobile devices (e.g. TV, Tablet, smartphone). Many researchers have looked at this as a usability problem while others have studied the correlation between specific technological settings and the user-experience. As of today though we do not know how to manage and control QoE in a diverse heterogeneous environment. The variables that affect QoE are just too many and span several disciplinary areas, including multiple technologies, but also psychology and sociology factors. Despite the efforts devoted to QoE studies, managing and controlling user QoE is still an open issue. Currently, services and applications offer QoE as a by-product of Quality of Service (QoS) management. Most commonly, QoE is achieved by over-provisioning and over-committing network and computational resources. Therefore, QoE is still a best-effort service, which is not a viable option when application becomes multimodal (a complex combination of voice, video and data). In these cases, resources do have to be managed and controlled more accurately and proactively for a successful, QoE-assured, service delivery.

Accepted papers will be published in the IEEE Globecom 2012 proceedings, and will be made available through IEEE digital library. Please visit the section on "Paper submission" for further details.
Topics of interest include:

  • QoE relation and mapping to QoS
  • KPI and KQI for the QoE definition
  • QoE models, their applications and use cases
  • QoE inference from user behavior
  • QoE evaluation methodologies and metrics (subjective, objective, online versus offline)
  • QoE for new wireless multimedia applications
  • QoE-based routing and resource management
  • QoE-aware cross-layer design
  • QoE-based optimization in heterogeneous environments
  • QoE Metrics for various media applications
  • QoE Control, Monitoring and Management strategies
  • Standardization activities for QoE